Software

August 13 2026

AirWallex

gac-admin Blog Posts, Partners, Software

What Is Airwallex?

Most NZ and AU businesses that start trading overseas hit the same wall: their bank’s foreign exchange rates are expensive, international transfers are slow, and getting a card that actually works in multiple currencies means opening yet another account somewhere else. Airwallex was built to solve exactly that problem — one platform for holding, converting, spending and receiving money in dozens of currencies, instead of stitching together a business bank account, a forex broker and a card provider.

Airwallex is a global financial platform that gives businesses local currency accounts in 20+ currencies, international transfers to more than 200 countries, multi-currency Visa cards, and payment acceptance across 160+ local payment methods — all from one dashboard. It’s aimed at businesses that pay overseas suppliers, get paid by overseas customers, or manage remote teams and spend across borders, and it connects directly to accounting platforms like Xero, QuickBooks and NetSuite so the finance side doesn’t become a second job.

Check out AirWallex

Financial management in one place

Click to find out more

What Stands Out

Interbank-rate FX, not bank-rate FX. Airwallex charges a fixed markup over the interbank exchange rate — around 0.5% on major currencies and 1% on the rest — rather than the wider, often opaque margins big banks build into their rates. On regular international payments that difference adds up fast.
Local accounts in 20+ currencies. Instead of paying international wire fees every time, you can hold and receive funds in USD, GBP, EUR and other major currencies as if you had a local account in that country.
Multi-currency cards on demand. Issue physical and virtual Visa cards for the business and for employees, spend in the currency you’re billed in, and skip the double conversion that happens when a NZD or AUD card is charged overseas.
Built-in spend and expense management. Expense tracking, employee reimbursements, bill pay and purchase order controls sit inside the same platform, with AI-assisted tools for matching receipts and processing invoices — genuinely useful if you’re currently doing this in a spreadsheet.
No-code payment acceptance. Payment links and checkout pages let you accept international payments across 130+ currencies without a developer, which matters for smaller teams that don’t have one on hand.

Where to Be Cautious

Pricing is tiered, and the free plan has strings attached. Entry-level access is typically free only if you meet a minimum monthly deposit or balance threshold; heavier features like advanced expense management sit behind paid plans, so check current NZD/AUD pricing against your actual usage before committing.
SWIFT transfers still cost money. Local-rail transfers to 120+ countries are free, but traditional SWIFT wires attract a per-transfer fee — cheaper than most banks, but not zero.
No forward contracts. If your business needs to lock in an exchange rate ahead of a large future payment to manage currency risk, Airwallex doesn’t currently offer hedging tools — you’ll still need a specialist FX provider for that.
Airwallex is not a registered bank. Like most fintech payment platforms, it operates under money services/EMI-style licensing rather than banking licences, and fund safeguarding arrangements differ from standard bank deposit protection. Worth reading the current terms for your region before moving large balances across.
Onboarding takes real verification. Expect to provide business documentation and ID, with account approval typically taking one to three working days rather than instant sign-up.

Airwallex makes the most sense

for NZ and AU businesses that regularly send or receive money overseas

FREE TO SIGNUP

Who It’s Built For

Airwallex makes the most sense for NZ and AU businesses that regularly send or receive money overseas: importers and exporters, SaaS and ecommerce businesses invoicing international customers, agencies paying overseas contractors, and any business tired of watching bank FX margins eat into margin on every international transaction. If your business is purely domestic with no foreign currency exposure, most of the platform’s value won’t apply to you.

The Bottom Line

Airwallex isn’t trying to be a full replacement for your everyday business bank account — it’s a purpose-built tool for the international side of running a business, and it does that well. The FX pricing is genuinely competitive against what most NZ and AU banks charge, the multi-currency accounts and cards remove a lot of manual conversion pain, and the Xero integration means it slots into an existing setup rather than replacing it. For a business with real cross-border payments, it’s well worth a look; for one that never sends money offshore, it’s not going to move the needle.

If you want to see if it fits your setup

Check out AirWallex here!!

Click here !!

Disclosure: ServMe IT is a PartnerStack affiliate for Airwallex. If you sign up through the links in this post, we may earn a commission at no extra cost to you. We only recommend tools we’ve researched and believe can genuinely help NZ and AU businesses grow.

ServMe IT helps NZ and AU businesses with IT support, hosting, and the software stack that keeps them running. We test and recommend tools like Airwallex because we use similar principles ourselves — consolidate where it makes sense, and only pay for what actually saves you time.

August 13 2026

AmpleMarket

gac-admin Blog Posts, Partners, Software

AmpleMarket Review: Is This AI Sales Platform Worth It for B2B Teams in 2026?

If you’re running outbound sales — whether that’s a two-person startup trying to book its first ten demos, or a growing revenue team juggling five different prospecting tools — you’ve probably felt the pain of stitching together a lead list, a data enrichment tool, an email sender, and a LinkedIn automation app just to have one coherent outreach motion.

Amplemarket is one of a new wave of “all-in-one” AI sales platforms trying to solve exactly that problem. We looked into what it actually does, who it’s built for, and where it falls short, so you can decide whether it’s worth adding to your stack.

Get started for Free

Lead search, data enrichment, intent signals, and multichannel outreach in one

Click to find out more

What Is Amplemarket?

Amplemarket is an AI-powered sales engagement platform that combines lead search, data enrichment, intent signals, and multichannel outreach (email, LinkedIn, phone, WhatsApp, and iMessage) into one system. Instead of paying separately for a data provider, a sequencing tool, and a deliverability monitor, the pitch is that Amplemarket replaces all of them.

At the centre of the platform is Duo, Amplemarket’s AI copilot, which handles a few different jobs:

Duo Copywriter — drafts hyper-personalised outreach messages based on a prospect’s role, company, and recent activity.
Duo Inbox — helps manage and prioritise replies across channels in one place.
Duo Voice — supports AI-assisted calling workflows.

Around Duo sits the core toolkit: a prospect Searcher with detailed filtering, intent signals that flag when a person or company is showing active buying behaviour, job-change alerts, competitive intelligence, and built-in deliverability tools (domain health monitoring and email warmup) so your outbound doesn’t end up in spam.

What Stands Out

Data quality on phone numbers. Independent reviewers have found Amplemarket’s phone-number accuracy sits around 90%, noticeably ahead of some well-known competitors that hover closer to 65%. For teams doing any cold or warm calling, that difference alone can save hours of dialling dead numbers.

Lead-level intent, not just company-level. A lot of intent-data tools tell you “Company X is in-market.” Amplemarket goes a layer deeper and tries to identify which specific person at that company is showing buying signals — which makes prioritisation and personalisation easier.

True multichannel in one workflow. Email, LinkedIn, phone, WhatsApp and iMessage sequencing from a single tool means less tab-switching and fewer integration headaches between separate point solutions.

Built-in deliverability protection. Domain and mailbox health monitoring is baked in rather than being a separate paid add-on, which matters a lot once you’re sending outbound at any real volume.

Human + AI

Empower reps, uncover opportunities, and grow revenue with an all-in-one AI platform

FREE TO SIGNUP

Where to Be Cautious

To keep this balanced, a few things are worth knowing before you commit:

Pricing isn’t public, and reviewers estimate costs from roughly $600/month on the entry tier up to five figures a month for enterprise plans, with contact access run on a credit system that can make monthly spend harder to predict.
Annual contracts only — there’s currently no month-to-month option, so it’s a bigger commitment than a lot of point tools.
Some users report deliverability issues at scale despite the built-in tools, and a portion of the 220M+ contact database can be out of date, which is a common issue across this category of product.
There’s a learning curve. The platform is genuinely feature-rich, and getting full value out of Duo and the automation workflows takes real setup time.

Because of the pricing and contract structure, Amplemarket tends to make the most sense for mid-market and growing revenue teams with a dedicated SDR or RevOps function, rather than a solo founder sending twenty emails a week. If that’s you, a lighter-weight tool might be a better starting point — but if you’re scaling an outbound motion and currently paying for three or four separate tools to do what Amplemarket does in one, the consolidation could easily pay for itself.

Who It’s Built For

Amplemarket markets itself to a fairly wide range of sales use cases:

Individual SDRs and account executives wanting AI-assisted personalisation at scale
Sales leaders and RevOps teams trying to consolidate their stack and get cleaner reporting
Founders and early-stage teams building their first repeatable outbound motion
Marketing teams layering intent data into their campaigns

The Bottom Line

Amplemarket isn’t the cheapest tool on the market, and the annual-only pricing means it’s a real commitment rather than something to trial casually. But the combination of strong data accuracy, lead-level intent signals, genuine multichannel outreach, and built-in deliverability protection is a compelling package if outbound is a serious growth lever for your business — and it can replace several separate subscriptions in the process.

If your team is spending more time managing tools than actually selling, it’s worth a proper look.

Check out AmpleMarket

and start your FREE trial

Click here !!

Disclosure: ServMe IT is a PartnerStack affiliate for Amplemarket. If you sign up through the links in this post, we may earn a commission at no extra cost to you. We only recommend tools we’ve researched and believe can genuinely help NZ and AU businesses grow.

ServMe IT helps NZ and AU businesses with IT support, hosting, and the software stack that keeps them running. We test and recommend tools like Amplemarket because we use similar principles ourselves — consolidate where it makes sense, and only pay for what actually saves you time.

August 13 2026

Foxit

gac-admin Blog Posts, Partners, Software

Foxit PDF Editor: The Adobe Acrobat Alternative Kiwi Small Businesses Should Know About

If you run a small business, chances are PDFs are part of your daily grind — signing contracts, sending invoices, filling in forms, editing scanned documents. And chances are, you’re either paying through the nose for Adobe Acrobat, or cobbling together free tools that don’t quite do the job.

We work with small and medium businesses across New Zealand every day, helping them get their IT setup running smoothly without the enterprise price tag. One of the software swaps we recommend most often is moving from Adobe Acrobat to Foxit PDF Editor — and here’s why.

Disclosure: ServMe IT is an affiliate partner of Foxit. If you sign up through the links in this article, we may earn a commission at no extra cost to you. We only recommend tools we use ourselves and would genuinely put in front of our own clients.

Get started for Free

Check out Foxit

Click to find out more

What is Foxit PDF Editor?

Foxit PDF Editor is a full-featured PDF application that covers everything most businesses actually need: creating, editing, converting, signing, and organising PDF documents. It’s built to feel familiar if you’ve used Adobe Acrobat or Microsoft Office before, so there’s very little learning curve for your team.

Core features include:

Full document editing — add, remove, and rearrange text, images, and pages directly in a PDF, not just annotations on top of it
PDF conversion — convert to and from Word, Excel, PowerPoint, JPG, and HTML
Built-in eSignature — send and sign documents without a separate app or subscription
Form filling and creation — build fillable forms for client intake, HR, or compliance
OCR and scanning — turn scanned paper documents into searchable, editable PDFs in 40+ languages
Redaction tools — permanently remove sensitive information before sharing a document externally
AI Assistant — summarise long documents, extract key information, and search across your PDFs using plain-language queries
Microsoft 365 integration — a native ribbon inside Word, Excel, and Outlook so you never have to leave the app you’re already working in

For a business that just needs solid, reliable PDF tools — not a full Adobe Creative Cloud subscription — it covers the bases without the bloat.

Foxit vs Adobe Acrobat: the real difference is cost

Feature-for-feature, Foxit and Adobe Acrobat are close. Both handle editing, redaction, OCR, and eSignatures. Both meet standard compliance requirements businesses ask about, like HIPAA, SOC 2, and GDPR. Where they really diverge is price and licensing flexibility.

Adobe Acrobat Pro for Teams typically runs in the vicinity of $260+ per user, per year, tied to named-user, cloud-based licensing. Foxit PDF Editor Pro comes in noticeably cheaper — commonly 40–50% less over the course of a year — and offers both per-seat and volume licensing that isn’t locked to a single named user. For a business with five, ten, or fifty staff, that difference adds up fast, and it’s easier to manage as your headcount changes.

Foxit also gives you the choice of a one-off perpetual licence, or an annual or monthly subscription — so you’re not forced into the ongoing subscription model if you’d rather pay once and own it.

If your team already lives inside Adobe Creative Cloud for design work, or you have existing Adobe Sign workflows baked into your business, there’s a case for sticking with Acrobat. But for most small businesses whose PDF needs are “edit it, sign it, send it” — not high-end design — Foxit gets the job done for a lot less money, with an interface close enough to Acrobat’s that your team won’t miss a beat.

SMB Solutions

For most small businesses whose PDF needs are “edit it, sign it, send it” — not high-end design — Foxit gets the job done for a lot less money

FREE TO SIGNUP

Why we recommend it to our clients

As an MSP, we’re picky about what software we put our name behind. A few reasons Foxit ends up on our recommended list:

Lower total cost of ownership. Less pressure on your software budget without cutting functionality your staff actually use day to day.
Minimal retraining. The layout is familiar enough that most people are productive within minutes, not days.
Flexible licensing. Volume and per-seat options mean the plan can actually match how your business is structured, rather than forcing you into Adobe’s model.
Fast rollout. Migrating a small team off Acrobat and onto Foxit typically takes about a business week, including checking any document workflows still behave as expected.
It plays nicely with the rest of your stack, including Microsoft 365, which is where most of the small businesses we support already do their day-to-day work.

Getting started

If PDF software is quietly costing your business more than it should, it’s worth a look. You can try Foxit PDF Editor free and see the pricing options here.

And if you’d like a hand working out which plan fits your team, how licensing would work across your business, or want us to handle the rollout so nobody loses a day to “why won’t this open” — that’s exactly the kind of thing ServMe IT sorts out for clients. Get in touch with us and we’ll help you get set up.

PDF Software you can afford

Free to signup now and find out more

Click here !!

Disclosure: ServMe IT is a PartnerStack affiliate for Foxit. If you sign up through the links in this post, we may earn a commission at no extra cost to you. We only recommend tools we’ve researched and believe can genuinely help NZ and AU businesses grow.

ServMe IT helps NZ and AU businesses with IT support, hosting, and the software stack that keeps them running. We test and recommend tools like Foxit because we use similar principles ourselves — consolidate where it makes sense, and only pay for what actually saves you time.

May 15 2026

SurveyMonkey

gac-admin Blog Posts, Partners, Software

SurveyMonkey

The Hidden Cost of Not Listening to Your Customers

Attention: Your Customers Are Talking — But Are You Listening?

Most businesses believe they understand their customers.

But here’s the problem: assumptions are expensive.

Customers rarely complain directly. Instead, they quietly leave, stop engaging, or choose a competitor who better understands their needs.

At the same time, employees often have valuable insights that never reach management because there’s no simple process to collect honest feedback.

Without clear feedback systems, businesses are left making decisions based on guesswork.

And guesswork costs money.

Get started for Free

Your Customers Are Talking — But Are You Listening?

Click to find out more

What are your business challenges?

1. Customer Satisfaction Is Hard to Measure

You may think your customers are happy, but unless you’re actively asking them, you don’t really know.

Negative experiences often go unnoticed until revenue starts dropping or online reviews appear.

2. Employee Feedback Gets Lost

Staff frequently identify operational problems before management does.

But if there’s no easy way to gather feedback anonymously and consistently, those insights disappear.

3. Decision-Making Becomes Reactive

Without real data, businesses often rely on opinions rather than evidence.

This can lead to:

Poor customer retention
Lower staff engagement
Inefficient processes
Missed opportunities
Wasted marketing spend

4. Surveys Feel Too Hard to Implement

Many businesses avoid feedback systems because they assume surveys are complicated, time-consuming, or expensive.

That misconception prevents companies from gaining valuable business intelligence.

This is where SurveyMonkey changes the game

SurveyMonkey makes it simple for businesses to collect meaningful feedback from customers, staff, and stakeholders without needing technical expertise.

Easy Survey Creation

SurveyMonkey provides professional templates that allow businesses to launch surveys in minutes.

Whether you want customer satisfaction surveys, employee engagement feedback, event feedback, or market research, the platform is designed to be simple and fast.

Real-Time Insights

Instead of guessing, businesses can make decisions based on actual data.

SurveyMonkey’s reporting tools help identify trends, strengths, weaknesses, and opportunities quickly.

Better Customer Retention

When customers feel heard, loyalty increases.

Regular feedback helps businesses identify issues before they become larger problems.

Improved Staff Engagement

Employees are more likely to contribute honestly when they have a safe and structured way to provide feedback.

This often leads to improved morale, productivity, and operational improvements.

Scalable for Any Business Size

Whether you’re a small business, growing MSP, professional services company, or enterprise organisation, SurveyMonkey scales with your needs.

Enterprise plans offer HIPAA compliance, advanced security and admin features for increased governance and control

Enterprise Solutions

Ready to stop guessing and start making data-driven decisions? Get started with SurveyMonkey today and discover what your customers and staff are really thinking.

FREE TO SIGNUP

Start Making Smarter Business Decisions

The businesses that grow consistently are the ones that listen.

Customer feedback is no longer optional — it’s one of the most valuable business assets you can collect.

If you want to better understand your customers, improve staff engagement, and make more informed business decisions, SurveyMonkey provides a simple starting point.

You don’t need complex systems.

You just need to start asking better questions.

Summary

SurveyMonkey helps businesses collect customer, employee, and market feedback through easy-to-create online surveys and forms.
It provides real-time analytics and reporting so businesses can identify trends, improve customer satisfaction, and make better data-driven decisions.
SurveyMonkey can automate feedback collection for customer service, staff engagement, training, events, and marketing campaigns, helping businesses improve operations and grow faster

Ready to stop guessing and start making data-driven decisions?

Get started with SurveyMonkey today and discover what your customers and staff are really thinking.

Want to learn how businesses are using SurveyMonkey?

Free to signup now and find out more

Click here !!

Disclosure: ServMe IT is a PartnerStack affiliate for SurveyMonkey. If you sign up through the links in this post, we may earn a commission at no extra cost to you. We only recommend tools we’ve researched and believe can genuinely help NZ and AU businesses grow.

ServMe IT helps NZ and AU businesses with IT support, hosting, and the software stack that keeps them running. We test and recommend tools like SurveyMonkey because we use similar principles ourselves — consolidate where it makes sense, and only pay for what actually saves you time.

March 12 2026

Monday.com

gac-admin Blog Posts, Partners, Software

monday CRM

is a modern, visual customer relationship management platform designed to help businesses manage their entire sales process in one place — from lead capture through to deal closure and ongoing customer relationships.

Built on the monday.com Work OS, monday CRM combines pipeline management, communication tracking, automation, and reporting into a single, highly flexible system. Teams can customise workflows to match how they sell, rather than adapting their processes to rigid software.

With features such as email integration, activity tracking, dashboards, and AI-powered automation, monday CRM enables sales teams to centralise customer data, streamline communication, and gain real-time visibility into performance.

Try for Free

$0 free forever (limited seats)

Click to see plans

monday CRM – Advantages

1. Visual and intuitive interface

Unlike traditional CRMs that feel like databases, monday CRM uses boards, columns, and drag-and-drop pipelines, making it easy to see exactly where every deal sits.

👉 This dramatically improves adoption across teams.

2. Highly customisable (no code required)

You can tailor:

Pipelines
Fields
Workflows
Automations

…without needing developers or complex configuration.

👉 This flexibility allows businesses to build a CRM that matches their exact sales process.

3. Automation that saves time

monday CRM includes no-code automations to handle repetitive tasks such as:

Follow-up reminders
Lead assignment
Status updates

👉 This reduces manual admin and keeps deals moving.

4. Centralised communication

All customer interactions — emails, calls, meetings — are tracked in one place, giving teams full visibility of every relationship.

👉 No more switching between tools or losing context.

5. Real-time dashboards and reporting

Custom dashboards provide instant insights into:

Pipeline performance
Sales forecasts
Team activity

👉 This helps businesses make faster, data-driven decisions.

6. Faster onboarding than traditional CRMs

Compared to platforms like Salesforce or older systems, monday CRM is:

Easier to learn
Faster to deploy
More user-friendly

👉 Teams can start using it effectively within days, not months.

monday CRM vs Traditional CRMs

monday CRM stands out because it focuses on usability and flexibility.

Where many CRMs are:

Complex
Rigid
Slow to implement

monday CRM is:

Visual
Adaptable
Built for quick adoption

👉 The result is higher usage, better data quality, and improved sales performance.

Bring AI into your work

with monday.com

Click to find out more

Other Products Available from monday.com

The monday.com platform is not just a CRM — it’s a full suite of business tools that work together seamlessly.

1. monday Work Management

A flexible platform for:

Task management
Project tracking
Team collaboration

👉 Used across operations, marketing, and administration.

2. monday CRM

A dedicated solution for:

Sales pipelines
Lead and contact management
Customer communication

3. monday Dev

Built for software and product teams to manage:

Roadmaps
Sprints
Bugs and feature tracking

4. monday Service

A service management platform for:

Helpdesk and ticketing
Customer support
SLA tracking and service workflows

👉 Particularly useful for IT teams and MSPs

Summary

monday CRM is a modern, flexible, and easy-to-use CRM that helps businesses manage their sales process more effectively. Its visual interface, powerful automation, and seamless integration with the wider monday.com ecosystem make it a strong alternative to traditional CRM systems.

👉The best thing about monday CRM and the other monday.com products is that they are fully supported by ServMe IT. Ask us to show you around.

Is there a free version

of monday.com?

Click here to find out!!

Disclosure: ServMe IT is a PartnerStack affiliate for monday crm. If you sign up through the links in this post, we may earn a commission at no extra cost to you. We only recommend tools we’ve researched and believe can genuinely help NZ and AU businesses grow.

ServMe IT helps NZ and AU businesses with IT support, hosting, and the software stack that keeps them running. We test and recommend tools like monday crm because we use similar principles ourselves — consolidate where it makes sense, and only pay for what actually saves you time.